Shipping Policy

Shipping & Delivery Policy

At Salible Toronto, we are committed to delivering your order as quickly and accurately as possible.
This document outlines our shipping and delivery policy, including processing times, estimated delivery, and customer responsibilities.

1. Order Processing Time

All orders are processed within 1–3 business days after payment has been received.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and carrier details.
Please note that processing times may vary slightly during high-demand periods, holidays, or sales events.

2. Estimated Delivery Time

The average delivery time is between 3–7 business days, depending on your location.
Delivery times are only estimates and may vary due to external factors such as:

  • Customs inspections

  • High-volume shipping seasons

  • Local courier delays

  • Unforeseen weather or logistics issues

We appreciate your patience and understanding if delivery takes slightly longer than expected.

3. Shipping Origin and Method

All orders are shipped directly from our supplier’s warehouse in Asia.
This allows us to offer a wide range of high-quality products at affordable prices.
Depending on your country’s import regulations, customs duties or import taxes may apply.
These charges are the responsibility of the customer and are not included in our product or shipping prices.

4. Shipping Costs

Shipping costs are calculated and displayed during checkout before you confirm your purchase.
Costs may vary depending on:

  • The weight or size of your order

  • The delivery destination

  • The chosen shipping method

Some promotions or special offers may include free shipping, which will be clearly indicated at checkout.

5. Responsibility During Shipment

Once your order has been shipped, the responsibility for the parcel passes to the shipping carrier and, ultimately, to the customer upon confirmed delivery.

Please note:

  • If the tracking information indicates that your package has been delivered, Salible Toronto is not liable for lost or stolen items after delivery.

  • Customers are responsible for providing accurate shipping details at checkout.

  • Any address errors must be reported within 24 hours after placing your order.

  • We are not responsible for delays caused by incorrect addresses or incomplete delivery information.

We strongly recommend using the provided tracking link to monitor your shipment’s progress.

6. Customs and Import Duties

International orders may be subject to customs inspections or import duties upon arrival in the destination country.
These fees are determined by local authorities and are not controlled or charged by Salible Toronto.
Failure to pay these fees may result in the package being returned or destroyed by customs — in such cases, no refund will be issued.

7. Contact Information

For any questions about shipping, delivery, or tracking, please contact our support team:

📧 Contact@salible.com
🌐 https://www.salibletoronto.ca/

Our customer service team is always happy to help you with any shipping or order-related inquiries.